Ordering
Sorry about that! We are a small company and we don't want to sacrifice quality by speeding up our manufacturing process or outsourcing. We are constant...
Mon, 7 Nov, 2022 at 3:34 PM
If you have a valid european VAT ID, you can order our products without VAT. For the moment we don't have automatic VAT validation built-in to our sys...
Mon, 23 May, 2022 at 4:03 PM
Due to how our company operates, we create our products in batches. With unlimited pre-orders, we wouldn't be able to guarantee shipping times. With lim...
Tue, 23 Mar, 2021 at 3:34 PM
We are trying to satisfy all of our customers, but with the high demand, there will always be a higher amount of customers than available products. The ...
Wed, 4 May, 2022 at 11:42 AM
Running a good waiting list or order queue is beyond our capabilities at this point — it requires a lot of work to be done correctly and without creating fu...
Wed, 4 May, 2022 at 11:46 AM
We accept payments via PayPal, Apple Pay and credit cards (Visa, Mastercard, American Express). The credit card payments are channeled through Stripe, which...
Wed, 4 May, 2022 at 11:55 AM
All LOM products except music are sold via our store only. Products by Rycote and Bubblebee Industries can be found at their distributors.
Mon, 7 Nov, 2022 at 3:33 PM
Due to complexity caused by managing your GDPR consent for marketing e-mails, it may happen we loose the ability to send you our newsletter. This can be fix...
Sun, 15 Jan, 2023 at 2:49 PM